Privacy policy

Last updated: October 26, 2026

This policy explains how Velocify ("Velocify", "we", "us"), based in Ho Chi Minh City, Vietnam, handles personal information when you visit this website or contact us through it. We keep what we collect to a minimum and use it only to respond to you.

1. Information we collect

Information you give us. When you submit the contact form we collect your name, work email address, and the message you write. You may include other details in your message; please share only what you are comfortable sharing.

Information collected automatically. Our hosting provider and servers may log technical data such as IP address, browser type, pages requested, and timestamps for security and reliability purposes.

We do not knowingly collect sensitive personal data or data from children.

2. How we use your information

  • To reply to your enquiry and arrange a call.
  • To send updates, only if you have asked to receive them.
  • To operate, secure, and improve this website.
  • To comply with legal obligations.

3. Legal basis and consent

We process contact-form information based on your consent, which you give by ticking the consent box before submitting the form, and on our legitimate interest in responding to business enquiries. You can withdraw consent at any time by emailing us; withdrawal does not affect processing that already took place.

4. Sharing your information

We do not sell your personal information. We share it only with service providers that help us run the website and communicate with you (for example hosting and email providers), who may process it only on our instructions, or where required by law.

5. International transfers

Velocify is based in Vietnam and works with teams in Vietnam and elsewhere. Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

6. Retention

We keep enquiry information only as long as needed to handle your request and any resulting relationship, and then delete or anonymise it unless the law requires us to keep it longer.

7. Cookies

This website does not use advertising cookies. Any strictly necessary storage is used only to make the site function.

8. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights

Depending on where you live (including under the GDPR and Vietnam's Personal Data Protection Decree 13/2023), you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, to withdraw consent, and to complain to a data protection authority. To exercise these rights, email hello@velocify.co.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

11. Contact

Questions about this policy? Email hello@velocify.co.